Important Delivery Information

Delivery within Singapore

• Orders will be delivered within 7 to 10 business days during this period.

• Processing of orders will take place between Monday to Friday within normal business hours (except Saturdays, Sundays and public holidays).

• Delivery will be made by Singapore Post via Normal or Registered Mail only. Unfortunately, we are unable to customize specific timings for the delivery or make a call prior to delivery. 

•For purchases of carton boxes and other packing materials made in a single order, 2 separate deliveries will be arranged. 

To track your Registered Mail items using Registered Article Number (e.g.: RAXXXXXXXXXSG)
Website: http://www.singpost.com/track-items

Note: Normal Mail is not traceable. Do contact 1605 to raise your enquiries regarding normal mail. 

To arrange for Redelivery for your Registered Mail
Website: http://www.singpost.com/redirect-redeliver

Recipient’s Address 
• Do ensure that full delivery address is stated in your order. Insufficient address details will result in the delay of delivery. 
• Once orders are placed, we will not be able to make any changes to the delivery address. 

Availability & Discontinuance 
• Availability of the products is limited, and products may not be available for delivery.