Important Delivery Information

Delivery within Singapore

• Orders will be delivered within 3 to 5 business days during non-festive periods and 5 to 7 business days during festive periods.

• Processing of orders will take place between Monday to Friday within normal business hours (except Saturdays, Sundays and public holidays).

• Delivery will be made by Singapore Post via Normal or Registered Mail only. Unfortunately, we are unable to customize specific timings for the delivery or make a call prior to delivery. 


Delivery outside of Singapore

• All orders outside of Singapore will be sent via Registered Mail. Please refer to this website to check on the working days required for your items to reach you. http://www.singpost.com/send-receive/send-overseas

• Processing of orders will take place between Monday to Friday within normal business hours (except Saturdays, Sundays and public holidays).

To track your Registered Mail items using Registered Article Number (e.g.: RAXXXXXXXXXSG)
Website: http://www.singpost.com/track-items

Note: Normal Mail is not traceable. Do contact 1605 to raise your enquiries regarding normal mail. 

To arrange for Redelivery for your Registered Mail
Website: http://www.singpost.com/redirect-redeliver

Recipient’s Address 
• Do ensure that full delivery address is stated in your order. Insufficient address details will result in the delay of delivery. 
• Once orders are placed, we will not be able to make any changes to the delivery address. 

Availability & Discontinuance 
• Availability of the products is limited, and products may not be available for delivery.